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Eberswalder Str. 63, Eberswalde
Today we decided to order from Call a Pizza and we were disappointed again. We ordered the Caesar Salad, among other things. Like last time, the box was only half full. There were just 2 small cocktail tomatoes in the salad and onions were completely missing and the whole thing for 8.50 €. Much too expensive for that. (So far we had always ordered the salad and there, like the box, it was so full that the lid had a dent) The pizza arrived ice cold. As if the pizza was waiting for the burger to finish. But the icing on the cake was the delivery driver. I seriously wonder if he hasn't been admitted. He must have put the packaging in the dirt, it was silted up. There is food in there that is not possible. And the highlight was when he asked what we ordered and then started opening the packaging. The packaging is numbered and is therefore recognizable for which customer which order should be. We have ordered many times in the past. But under these circumstances we refrain from doing so for the time being.
Every time super delicious and the delivery always arrives super fast at my home.
Been disappointed repeatedly ... Today at 6:00 p.m. we decided to try again and CaP Ebw. to give another chance. We ordered burgers and pizza at 6:05 pm. After the trendy order I was told that it would take about 90 minutes and possibly "a little" longer. I agree with this statement because you have the usual delivery time in Ebw. knows, no matter which delivery service, in my opinion. Around 7:30 p.m. I thought the delivery would have to come right away ... At 8:00 p.m. my thought was that it would be full and the weather might make the conditions difficult ... finally at 8:45 p.m. the doorbell rang. Apart from the fact that the driver had absolutely no idea how to use a card reader, the food was cold, as unfortunately expected ... The burger bread stone hard and the cheese resembled a piece of plastic. The pizza looked like it had been ready for two hours ... I don't want to know how long the food was kept warm. There is absolutely no way to place another order !!! If you cannot keep a reasonable service time, please do not accept any further orders.
Tastes great
Zero stars. Ordered pizza. Called after 60 minutes “Pizza is on the way”. Called after 90 minutes “Pizza is on the way”. 105 minutes after ordering and still no pizza. There is no money back either. Never again.
Best pizza far and wide.
Citizens, chilli balls mushy .... Pizza not crispy half raw ....
Yesterday 2 pizzas to pick up in advance. At the agreed time we were completely ignored for 10 minutes before it was discovered that our order had been forgotten. This information was not sent to us, but with the words "it will take a little longer". Half an hour later we finally got our pizzas, of course without a word of apology 🤷🏻♂️ Sorry folks, but that's not how it works, you are service providers and I didn't win my time in the lottery. By the way, it was the second time in a row 🤔 The two stars are there because the pizzas were delicious as always, but a total of 0 would be due for the service.
Pizzas are probably a little more expensive than at other stalls here, but they have the best quality and always new dishes on the menu. Drivers are always friendly and punctual.
So the food always tastes good. But to be honest ... it's not the first time I order there ... but every time I have to wait too long. I pre-ordered at 17:00 to 18:45. At the moment it's 19:45 ... and I'm still waiting !!! That works at all .... a few minutes to half an hour is okay, but so long ... every time! And there was no message that it could be later. As always, I ordered over the Internet. Seriously, if every time the meal comes too late, you can cross out the slogan "come quickly, come well".
So I'm a long-term CaP customer, but unfortunately I have to say that you have significantly decreased in quality and service over the years. Burned lasagne, forget the dip with the nuggets (more often!) Pizza ragged or not hot anymore. Yes and today the good old delivery times again, I can understand that there is a lot going on at the beginning of the month, but I am already waiting almost 3 hours and that is clearly too long. HIRE PEOPLE AND PAY DECENTLY !!!!
Anyone who, as one of the leading pizza delivery services, only has raggy pizzas that I have to roll up because they otherwise can't be eaten should just leave it. I ordered the last time from you today
Food wasn't great. The supplier was great.
Very, very unfriendly customer support! Here you are not treated well and therefore you do not enjoy ordering, whether by phone or in person! Standard German is poor!
As always delicious and the delivery took place after prior agreement on the point.
We order quite often from Callapizza and today it was enough for me after we had to wait 4 1/2 hours without being given a warning of the high order volume on the website. So yes; waiting is fine, but almost 5 hours is definitely too much.
Very horrible pizza, not baked through and completely over-salted. In a personal conversation about the defects, I was asked whether I was serious about calling. NEVER AGAIN PIZZA FROM CALL A PIZZA
For one thing, you always get cold pizza, which is not surprising when you have to wait 2-3 hours for your meal! And on the other hand, you don't get any information when asked by phone. The driver doesn't understand a word and doesn't really get on with English either. When asked why it took so long again, you get the answer: "not German" and then you ask in English: - silent -. I'm very sorry but that's it with CaP. No more cold pizza that is on the move for hours! Take an example from other suppliers! Somehow everyone does it better. And above all ... a lot cheaper !!
Incredibly unfriendly lady who takes the order by phone. 120 min delivery time, dips were missing, pizza rolls incorrectly filled. Reaching by phone is no longer possible, since you have landed in a permanent queue until the call is automatically hung up. I can NOT recommend anyone who wants to have a relaxing evening without getting angry.
We ordered today, I had to give a few extra requests, but if you offer them, you should also keep them. Except for a pizza and the comment on the phone, it was delicious. I wish that there was just one I'm sorry, or exchange the pizza.
I'm got pasta and it was delicious .
Top!
Friendly service but pizza is lacking flavour. But for a healthier alternative, this pizza place is definitely good
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Eberswalder Str. 63, Eberswalde
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